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FAQs

 

 

How much does shipping cost?

Shipping is free on orders above Rs. 1000. For orders below Rs. 1000, shipping within India is Rs.100. For orders below Rs. 300, shipping is Rs.150.

 

How long will it take for my order to arrive?

Your order will take up to 4-7 business day to arrive. For 3tier cities it can take 7-10 working days. Please note Saturday and Sunday are considered non-working days. If you have any questions, please feel free to email us at care@whiterabbitclothing.in.


What is your refund policy?

If you are not satisfied with the product purchased, you may return it and we will issue you a store credit which can be used within a year on our website. You just need to return the merchandise unworn, in sellable condition with tags attached and packed in the original box / packing. All sale items and accessories are final sale. For more details please refer to our refund policy here.


How do I exchange for a different size or color?

Your exchange must be processed as a return and reorder. Please follow the steps in our refund policy and then reorder on our website. We are always there to assist you at care@whiterabbitclothing.in.


What payment methods are accepted?

We currently accept all major Credit Cards and Bank transfer as payment.


I did not receive my order. What do I do?

Please contact us at care@whiterabbitclothing.in, and we will initiate a thorough search of your shipment with the logistics company.

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